I would recommend you to follow these steps and check if it helps.
Does this issue occur while connecting it through a wired network?
Run Network troubleshooter.
a. Press “windows Key + W”. from the start screen
b. Type “Troubleshooting” in the search box and hit enter.
c. Select “Network and Internet” option
d. First select “Internet connections” troubleshooter.
e. Follow the on-screen instructions.
f. Then select “Network Adapter” troubleshooter and then follow the on-screen instructions.
Method 2
I would suggest you to try the steps from the link given below:
Wired and wireless network problems
http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Method 3:
Try resetting TCP/IP.
Reset TCPIP and check if it works.
Follow the steps
a) Boot to the desktop view.
b) Open command prompt, right click in the left corner when the Start window appear and select command prompt (admin).
c) At the command prompt, copy and paste (or type) the following command and then press ENTER:
netsh int ip reset c:\resetlog.txt
Note: If you do not want to specify a directory path for the log file, use the following command:
netsh int ip reset resetlog.txt
d) Reboot the computer.
Let us know the status.
Does this issue occur while connecting it through a wired network?
Method 1
Run Network troubleshooter.
a. Press “windows Key + W”. from the start screen
b. Type “Troubleshooting” in the search box and hit enter.
c. Select “Network and Internet” option
d. First select “Internet connections” troubleshooter.
e. Follow the on-screen instructions.
f. Then select “Network Adapter” troubleshooter and then follow the on-screen instructions.
Method 2
I would suggest you to try the steps from the link given below:
Wired and wireless network problems
http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Method 3:
Try resetting TCP/IP.
Reset TCPIP and check if it works.
Follow the steps
a) Boot to the desktop view.
b) Open command prompt, right click in the left corner when the Start window appear and select command prompt (admin).
c) At the command prompt, copy and paste (or type) the following command and then press ENTER:
netsh int ip reset c:\resetlog.txt
Note: If you do not want to specify a directory path for the log file, use the following command:
netsh int ip reset resetlog.txt
d) Reboot the computer.
Let us know the status.
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